Multi-Product Support Portal

ON THIS PAGE YOU'LL FIND

• Introduction
• Ranking options
• Configuring Merchandising
  • Products
    • Creating a rule
    • Editing a rule
    • Deleting a rule
  • Categories
    • Creating a rule
    • Editing a rule
    • Deleting a rule
• Export/Import
  • Export
  • Import

Introduction

Product Merchandising is a feature that allows you to promote specific items or groups of items for search queries using particular rules.

Let's say you have a store that sells household products, and you want to promote a new product, Chemex Coffeemaker. You can create a promotional rule for this particular product so that it's always displayed at the top of search results, no matter what a customer searches for.

Besides the particular product, you can also promote a group of product items based on their categories.

Ranking options

Configuring Merchandising

Firstly you need to decide what you want to promote: a particular product or a group of products by category.

To configure Merchandising rules, follow these steps:

Products

You can manage the rules of Merchandising for particular products on the Products tab:

• View created rules
• Create new rules
• Edit rules
• Delete rules

Creating a rule

1. Go to Searchanise control panel > Merchandising section > Products tab.
2. Click the + button in the top-right corner.
3. Find the necessary products using filters.
4. Change the Ranking options in the search results. 
5. Optionally, set up the Date range option.

   Note
   The Date range option allows you to set Merchandising rules for a certain period of time. If this setting isn't active, Merchandising rules for the product will work until you delete them.

6. Save the changes.
7. Click the Force re-indexation button in the Dashboard section to start indexation.

That's it. After the indexation is complete, you can go to your storefront if you'd like to make sure the rules work as intended. 

Editing a rule

1. Go to Searchanise control panel > Merchandising section > Products tab. 

2. Click the Edit merchandising button in the top-right corner.

3. Change the Ranking options in the search results.

4. Optionally, set up the Date range option.

5. Save the changes.

6. Click the Force re-indexation button in the Dashboard section to start indexation.

That's it. After the indexation is complete, you can go to your storefront if you'd like to make sure the rules work as intended.

Deleting a rule

1. Go to Searchanise control panel > Merchandising section > Products tab. 

2. Select the rule(-s) you want to delete.

3. Click the Delete selected (...) button.

4. Click the Force re-indexation button in the Dashboard section to start indexation.

Categories

You can manage the rules of Merchandising for collections on the Categories tab:

• View created rules
• Create new rules
• Edit rules
• Delete rules

Creating a rule

1. Go to Searchanise control panel > Merchandising section > Categories tab. 

2. Click the + button in the top-right corner.

3. Find the necessary collection. You can use a filter if the collection is too big.

4. Change the Ranking options in the search results.
5. Optionally, set up the Date range option.

   Note
   The Date range option allows you to set Merchandising rules for a certain period of time. If this setting isn't active, Merchandising rules for the product will work until you delete them.

6. Save the changes. 
7. Click the Force re-indexation button in the Dashboard section to start indexation.

That's it. After the indexation is complete, you can go to your storefront if you'd like to make sure the rules work as intended.

Editing a rule

1. Go to Searchanise control panel > Merchandising section > Categories tab. 

2. Click the Edit merchandising button in the top-right corner.

3. Change the Ranking options in the search results.

4. Optionally, set up the Date range option.

5. Save the changes.

6. Click the Force re-indexation button in the Dashboard section to start the indexation.

That's it. After the indexation is complete, you can go to your storefront if you'd like to make sure the rules work as intended.

Deleting a rule

1. Go to Searchanise control panel > Merchandising section > Products tab. 

2. Select the rule(-s) you want to delete.

3. Click the Delete selected (...) button.

4. Click the Force re-indexation button in the Dashboard section to start the indexation.

Export/Import

Export

To export the merchandising rules, follow these steps:

1. Go to the Searchanise control panel > Merchandising section > Export/Import tab > Export part.
2. Click the Download as CSV button.
3. Choose the directory to save the exported file.

Import

To import the merchandising rules, follow these steps:

Important
The file must contain the header fields: 
Object_id - Product ID or Category ID
Object_type - the "product" or "category" value
Ranking - one of the Ranking options. If it is set the Keywords ranking option, the file must contain the Keywords header field
These header fields can be optional:
Use Date Range - "Y" or "N"
Start Date - YYYY-MM-DD format
End Date - YYYY-MM-DD format
Timezone Offset

1. Go to the Searchanise control panel > Merchandising section > Export/Import tab > Import part.
2. Select the CSV Delimiter, which is used in the imported CSV file.
3. Click the Choose file button and choose the file for importing.
4. Click the Import button. You can see the imported values in the Products tab.
5. Click the Force re-indexation button in the Dashboard section to start the indexation.

That's it. After the indexation is complete, you can go to your store and check out how it works in the search results.

Tip
You can export blank rules first to get the file contained the correct header fields and fill it out for importing.